pastel art

knitwear

Terms of Sale

Last updated: November 2025

Welcome to Bridge Knits (the “Website”), owned and operated by IE Maria Vinogradova (“we”, “our”, “us”).
These Terms of Sale explain how we handle purchases, payments, deliveries, and refunds. By placing an order on https://bridgeknits.com, you agree to these terms.

1. Products and Services
Bridge Knits offers:

• Handmade knitwear and related products;
• Digital items such as knitting patterns;
• Monthly subscriptions for exclusive content or deliveries.

Each product description includes details about materials, pricing, and delivery or download options. We reserve the right to modify or discontinue any product at any time.

2. Prices and Payments
All prices on the website are listed in the local currency and include applicable taxes (if any).
Payments are processed securely through Robokassa or other approved payment gateways.

By submitting your payment information, you confirm that:

• You are authorized to use the provided payment method;
• All information provided is accurate and complete.

We do not store or have access to your payment card details. All transactions are handled through secure, encrypted systems.

3. Digital Products
For digital items (such as knitting patterns):

• Download links or files become available immediately after successful payment.
• Due to the nature of digital goods, no refunds are available once the product has been downloaded or accessed.

If you encounter technical issues with a digital product, please contact us at hello@brindgeknits.com, and we’ll help resolve the problem.

4. Physical Products and Shipping
If you purchase physical knitwear or other items requiring delivery:

• Orders are processed and shipped within the timeframe stated on the product page;
• Shipping costs (if applicable) will be shown before checkout;
• Bridge Knits is not responsible for delays caused by postal or courier services once the item has been shipped.

Please ensure your delivery address is correct before confirming your order.

5. Subscriptions
If you subscribe to a monthly service or club (e.g., Bridge Knits Mail Club):

• Your payment method will be charged automatically each billing cycle;
• You can cancel your subscription anytime by emailing hello@brindgeknits.com;
• Subscription fees already charged for the current billing period are non-refundable.

6. Refunds and Returns
Refunds are available only in the following cases:

• Duplicate payment due to a technical error;
• Defective or damaged physical item (contact within 7 days of delivery).

To request a refund, email hello@brindgeknits.com with your order details and proof of issue.

7. Taxes and Duties
Customers are responsible for any customs duties, import taxes, or additional fees applied by their local authorities.

8. Contact and Support
For questions about your order, payment, or delivery, please contact:
Bridge Knits
Email: hello@brindgeknits.com
Website: https://bridgeknits.com

9. Updates to Terms
Bridge Knits may update these Terms of Sale from time to time. The latest version will always be available on this page and effective immediately upon publication.

ИП Виноградова Мария
ИНН 344815353231
ул. Яворки 1к6, кв. 624б Москва, 108836
+7 993 274 22 05

IE Maria Vinogradova
INN 344815353231
Yavorki 1, b. 6, apt. 624, Moscow, 108836
+7 993 274 22 05